This privacy policy will explain how Radiant Roots uses the personal data we collect from you when you use our website.

What data do we collect?

Radiant Roots collects the following data:

  • Email address when you subscribe for newsletters
  • Name, telephone number, and personal history when you book an initial appointment

How do we collect your data?

You directly provide Radiant Roots with most of the data we collect. We collect data and process data when you:

  • Register for email subscription
  • Book a session
  • Use or view our website via your browser (non-personal data)

How will we use your data?

Radiant Roots collects your data so that we can:

  • Email you with helpful resources, articles, special offers and services we think you might like
  • Plan your sessions with personal information you provide

How do we store your data?

Radiant Roots uses SiteGround web hosting services. Your data is stored on their servers in the EU.
Radiant Roots users Sender.net for email marketing. Your email is stored on their servers.
Acuity Scheduling is the software used to schedule appointments. Here, your name, phone number and email addressed are collected and stored on their servers.
All softwares are reputable and apply security precautions to protect your data.

Radiant Roots keeps your subscribed email addresses up until a time when you request to be unsubscribed, or when Radiant Roots dissolves its operation – whichever comes first.

Radiant Roots keeps personal information you provide for the purposes of our sessions for 3 months before it is destroyed through deletion.

Marketing

Radiant Roots would like to send you information about resources, products and services that we think you might like.

If you have agreed to receive this, you may always opt out at a later date.

You have the right at any time to stop Radiant Roots from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact:
connect@radiant-roots.co.uk or use the unsubscribe button in any of the emails you receive.

Third Party

This website may contain links to third-party websites or resources for your convenience. We do not own or control these third-party websites. Once you click on a third party link and leave this website, you are no longer bound by our terms and conditions or privacy policy.

What are your data protection rights?

Radiant Roots would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access: you have the right to request Radiant Roots for copies of your personal data.

The right to rectification – you have the right to request that Radiant Roots correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.

The right to erasure – you have the right to request that Radiant Roots erase your personal data, under certain conditions

the right to restrict processing – you have the right to request that Radiant Roots restrict the processing of your personal data under certain conditions.

The right to data portability – You have the right to request that Radiant Roots transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: connect@radiant-roots.co.uk

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org

How do we use cookies?

Radiant Roots uses cookies in a range of ways to improve your experience on our website including:

  • Understanding how you use our website

What types of cookies do we use?

This website uses cookies for the following reasons:

Functionality: We use cookies to collect the number of visitors each page has had, the country from which the visitor is from, browser used, and pageviews each page has had. None of the collected information through cookies are personal or identifiable.

How to manage cookies

You can set your browser not to accept cookies. Radiant Roots doesn’t provide specific information for this as it is browser-specific, but here’s a tutorial from the web : https://www.wikihow.com/Disable-Cookies

Changes to Privacy Policy

Radiant Roots keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 29 May 2020.

How to contact us

If you have any questions about Radiant Roots’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at connect@radiant-roots.co.uk

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Radiant Roots has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office: ico.org.uk